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Top Questions

  • I already booked services or bought eVoucher, why haven’t I received a booking confirmation?
  • How can GoWabi help customers during COVID-19 situation?
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  • How do I book a service or buy an eVoucher?
  • How can I cancel and refund my bookings/eVoucher?
  • When will I receive cash back from my purchased bookings/servicers?
  • How long is my eVoucher valid for?
  • I want to reschedule my appointment, what should I do?
  • How can I book a service for multiple people or buy multiple eVoucher?
  • Where do I add my promotional code/ discount code?
  • I already received a booking confirmation, but why did my appointment get postponed after confirmed?
  • When and where do I receive a refund?

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